khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 6260052010
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you will be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP, click "send OTP" again and wait. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app with ease. After reinstalling, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming funds, and bonus money cannot be withdrawn. This means you can only cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to typically take 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. This separate distinction allows for a clear separation between the bonus funds and any winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is declined, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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